What is Biller & Cashier Settings in Gleeca?
There are 3 ways you shall use gleeca to handle billing and payment collecting practices.
If you have a cash counter and billing counter separately and verify your payments manually using a rubber stamp, then “Biller Only” settings will be best. In this setting, Gleeca does not record the payments for every transaction. Instead, your bill value will be considered your revenue, and there won’t be any record to understand which customer didn’t pay as Gleeca doesn’t know whether you collected the payment.
Note: If you enabled eBill Addon, the bill would be sent as an SMS to your customer once the bill is created, and payment collection will be recorded automatically only if an online payment is made. If your customer wants to pay cash, then they shall approach your cash counter and pay cash by mentioning the order id.
Biller + Cashier:
This system is prevalent in today’s restaurant business. One person will act as both biller and Cashier. Your staff can generate bills, collect cash and update the payment details to Gleeca. To address more customers, you can have more than one staff to create bills and collect cash.
No rubber stamp is required as the bill payment status will be mentioned.
Note: If you enabled eBill Addon, the bill would be sent as an SMS to your customer once the payment is recorded. Hence no physical bill is needed.
Biller & Cashier:
If you have a cash and billing counter separately and want Gleeca to record the payment against each bill, then choose “Biller & Cashier” settings. Your biller can generate a bill, and your customer must go to the cash counter to pay cash. Your Cashier will have to list the unpaid bills, and they can record payment by selecting the payment mode, e.g., Cash, Card, etc.
Note: If the eBill add-on is active, Gleeca will send an SMS with the payment link to collect payment online to avoid printing. If your customer wants to pay cash, then they shall approach your cash counter and pay cash by mentioning the order id. This setting is independent for every restaurant branch; hence you can have different billing and operations models if needed.