What is Gleeca Waiter-less Dine-in Management?

Dine-in is all about offering first-class service to customers by understanding their choices. Due to COVID 19 Pandemic, some customers still prefer to maintain social distancing wherever possible. This makes it difficult for restaurateurs to run their business without physical contact as at least 2-3 people are involved from the cooking to the serving process. Secondly, to help restaurateurs run their businesses with a limited workforce, we are introducing Waiter-less Dine-in Management using QR Code.

To generate a QR Code, you should configure your restaurant tables with Gleeca. Gleeca offers a unique QR Code for each table, making it easy for users to place orders based on table number/name.

When a QR Code is scanned by your customer using their phone, they have to enter their mobile number and OTP to access your menu.

The user name will be displayed if they are your existing customer. If they are first-time customers, they’ve to type their name and enter OTP to access your menu.

You customers shall order food and pay online before they eat or order food and pay cash or card directly after enjoying their food. If the pay later option is opted by your customer, then your waiter/admin should approve the order by getting confirmation from their customer or by checking their physical presence. When they finish eating, your cashier/single window operator (Biller + Cashier)/admin shall generate the bill and collect payment physically, or your customers shall complete the order by themselves and pay online after finishing their food.